PayPal purchases must be returned exclusively to .Ĭ cannot accommodate exchanges at this time. YOU MAY KEEP THE COMPLIMENTARY SAMPLES INCLUDED IN YOUR FRAGRANCE PURCHASES TO TEST SCENTS BEFORE UNSEALING THE FRAGRANCE BOTTLE. To find the store nearest you, use our store locator.įRAGRANCES AND CANDLES THAT ARE NOT RETURNED IN THEIR ORIGINAL PACKAGING (CLEAR PROTECTIVE FILM OR STICKER INTACT) WILL BE REFUSED. The return form is required to process in-store returns. CELINE is not liable for goods returned using any method other than our pre-paid return shipping label.īring your online purchase and return form to a CELINE free standing boutique. If a return label was not enclosed, please contact us. Paste the pre-paid return shipping label on your parcel. To prevent delays with your return processing, please also remove all existing shipping labels from the parcel. Celine will be unable to give refunds on items not returned in perfectly sellable condition. Fragrance returns must be mailed to Celine in the original shipping box, with all original shipping stickers on the package, and using the pre-paid ground shipping label in your order. Return merchandise without this form will be sent back to the customer.Ĭarefully repack your item(s) as they were delivered to you (with protective wrapping, pillows, etc) to prevent product damage in transit. Please note that refunds may take several business days to appear in your bank account, depending on your credit card issuer.Ĭomplete the return form included in your order and select a reason code for item(s) being returned. Shipping costs incurred upon order placement are non-refundable. Return merchandise must be postmarked or returned to a CELINE boutique within 14 days from the date of delivery. Items purchased from can be returned for a full refund at no charge to or any CELINE free standing boutique in the United States. ITEMS PURCHASED FROM CELINE.COM CAN BE RETURNED FOR A REFUND, AT NO CHARGE, TO CELINE.COM OR CELINE FREE STANDING STORES IN THE UNITED STATES WITHIN 14 DAYS FROM DELIVERY. IF NOT PICKED UP, IT WILL BE RETURNED TO OUR STOCK AND YOUR ORIGINAL PAYMENT METHOD WILL BE REFUNDED. YOUR ORDER WILL BE HELD IN-STORE FOR 15 DAYS. THE REPRESENTATIVE’S OWN VALID, GOVERNMENT-ISSUED PHOTO IDENTIFICATION.THE PURCHASER’S VALID, GOVERNMENT-ISSUED PHOTO IDENTIFICATION.IF A REPRESENTATIVE IS PICKING UP YOUR ORDER, THEY WILL NEED: A VALID, GOVERNMENT-ISSUED PHOTO IDENTIFICATION.THE ORIGINAL METHOD OF PAYMENT OR PAYPAL CONFIRMATION.IF YOU, THE PURCHASER, ARE PICKING UP YOUR ORDER YOURSELF, YOU WILL NEED: YOU WILL RECEIVE AN EMAIL WHEN YOUR ORDER IS READY FOR PICKUP. IN-STORE PICKUPįEE: FREE LEAD TIME: UP TO 3 BUSINESS DAYS FROM THE TIME YOU PLACE YOUR ORDER. ONCE YOUR ORDER HAS BEEN PROCESSED, YOU WILL RECEIVE AN EMAIL CONFIRMING YOUR ORDER HAS SHIPPED.ĪDDITIONAL VALIDATION MAY BE REQUIRED FOR SOME ORDERS, WHICH MAY DELAY DELIVERY.ĪDULT SIGNATURE IS REQUIRED ON ALL SHIPMENTS.įOR ASSISTANCE, CONTACT US AT +1(833) 847-4860 OR DELIVERYįEE: FREE LEAD TIME: UP TO 5-7 BUSINESS DAYS FROM THE TIME YOU RECEIVE SHIPPING CONFIRMATION EMAIL NEXT DAYįEE: FREE LEAD TIME: 1-2 BUSINESS DAYS FROM THE TIME YOU RECEIVE SHIPPING CONFIRMATION EMAIL EXCEPTIONS: IF YOUR ZIP CODE IS NOT ELIGIBLE FOR NEXT DAY SHIPPING, YOUR ORDER WILL BE SHIPPED VIA COMPLIMENTARY STANDARD SHIPPING AND YOU WILL BE REFUNDED THE NEXT DAY SHIPPING FEE. ORDERS MAY TAKE UP TO 5-7 BUSINESS DAYS TO PROCESS. ORDERS PLACED ON FRIDAY AFTER 3PM ET, ON A WEEKEND, OR ON A HOLIDAY WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.ĮSTIMATED DELIVERY TIME BEGINS WHEN YOU RECEIVE YOUR SHIPPING CONFIRMATION EMAIL. ORDER MUST BE PLACED FROM MONDAY TO FRIDAY BEFORE 3PM ET TO BE PROCESSED THAT DAY. CELINE PARIS SAINT-HONORE HAUTE PARFUMERIE.
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